TurboBid
Frequently Asked Question
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TurboBid redefines vehicle transparency with our advanced inspection system. Detecting 19 damage types across 81 car parts, including undercarriage and interior damage, we deliver accuracy levels above 96%.
Utilizing artificial intelligence, the Turbo AI Condition Report meticulously scrutinizes 81 distinct vehicle components, identifying 19 different types of damages. The resulting report provides thorough insights, revealing any damages on the vehicle, all from the convenience of your home.
We enforce the policy to include the Turbo condition report on all listings.
All reports are available to TurboBid registered users.
Experience total transparency about the vehicle without having to leave your home. We are committed to providing full disclosure without any inconvenience.
The inspection is conducted directly from your smartphone, and takes only 5 minutes.
We will send a link once your car is approved to sell on TurboBid. Follow the steps sent to your email on file or the phone number provided.
TurboBid is the only auction marketplace which offers a free condition report, the report covers the real condition of the vehicle disclosing all damages and flaws giving you accurate information to make a decision without having to go physically.
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Get instant online approval and choose from competitive rates and flexible terms with TurboBid’s streamlined payment and finance options.
Yes, you can apply for financing here to pre qualify for a spending limit or apply on the listing page for the vehicle you’re looking at.
If you’re apply to finance a vehicle , you must do your application 48 hours prior to the auction closing to ensure easy approval. If you are approved , the credit limit unused will carry over to other vehicles you are looking at.
Yes, TurboBid offers escrow survival for buyers and sellers who wish to choose. We charge $149 and ensure the transaction is placed securely, the seller receives the funds immediately once the buyer receives the vehicle.
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TurboBid’s Escrow service ensures secure and transparent transactions by holding funds until project milestones are met. This protects both bidders and service providers, guaranteeing payment only upon successful task completion. Engage confidently with TurboBid’s trusted Escrow service
The fee for TurboBid Escrow is $249. If the vehicle has an outstanding loan, there is an additional $99 fee charged by TurboBid to handle the loan settlement during the sale.
Fees can be divided equally between parties or covered entirely by one. Our fee is due upon the completion of the transaction, and we do not impose any cancellation fees.
TurboBid employs advanced third-party identity verification technology to authenticate the identity of sellers. This process is followed by cross-referencing public records, seller-provided information, and records from the Ministry of Transportation to validate the seller’s ownership of the vehicle.
Our commitment to confidentiality is paramount: we do not share the seller’s personal information with the buyer, nor do we disclose the buyer’s personal details to the seller. However, upon the completion of a sale, the buyer will receive the current title document, which includes the seller’s name and address.
The Escrow process on TurboBid works by holding funds securely until both the buyer and seller fulfill their obligations in the transaction. This ensures that both parties are protected during the exchange of goods and payment.
TurboBid’s Escrow service accepts bank transfers and credit card payments. Please note that credit card payments are limited to a maximum of $2,000 per transaction.
Funds during the Escrow process on TurboBid are held by TurboBid’s designated Escrow service provider, ensuring impartiality and security for both parties.
Yes, there are fees associated with using Escrow on TurboBid. Typically, these fees are negotiated and agreed upon by the buyer and seller as part of the transaction terms.
In case of a dispute during the Escrow process on TurboBid, both parties are encouraged to communicate and resolve the issue amicably. If a resolution cannot be reached, TurboBid may intervene to facilitate a fair resolution.
When a seller lists their vehicle on TurboBid and a buyer accepts the price, our verification process typically completes within 5-10 minutes. If there’s an outstanding loan, we contact the lender, potentially delaying the transaction based on their response time.
Payments are usually verified promptly, including weekends, but may take up to one business day depending on the buyer’s bank. Transactions over $50,000 require payment via wire transfer. After payment verification and e-signing of the bill of sale by both parties, transactions are typically approved within 15 minutes.
We utilize our AI damage inspection report at the time of pick-up and delivery to ensure all conditions are met.
Escrow is recommended for all transactions on TurboBid to ensure security and peace of mind for both parties. However, buyers and sellers can discuss and agree whether to use Escrow or not.
TurboBid partners with reputable Escrow service providers that adhere to strict security protocols to safeguard funds held in Escrow. Additionally, TurboBid implements encryption and secure transaction processes to protect user information.
Yes, inspections are conducted using TurboBid’s AI damage inspection feature. This can be completed conveniently from any smartphone and typically takes less than 5 minutes. Both the buyer and seller perform this inspection during the escrow process to ensure transparency and accuracy in assessing the vehicle’s condition. More information on inspections can be found here.
Buyers and Sellers are verified on TurboBid once the Escrow process is initiated to ensure all parties are legitimate. Furthermore, all TurboBid listings are verified before they’re uploaded onto our platform. This dual verification process helps maintain the integrity and security of transactions on TurboBid.
TurboBid automatically generates a bill of sale for each transaction. This document is electronically signed by both buyers and sellers and can be downloaded from their dashboard at any time. The bill of sale explicitly states that the vehicle is sold in its current “as is” condition, unless otherwise specified.
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TurboBid proudly partners with Guardtree to offer a hassle-free monthly subscription vehicle warranty. Enjoy instant sign-up, no inspections, and no cancellation penalties.
Information on warranty is available on each listing, if a factory warranty applies it will be listed otherwise an option to purchase vehicle protection plans is available post sale. Turbobid offers no warranties or guarantees on any vehicle unless stated.
Yes , we offer multiple protection plans In partnership with GuardTree.
Yes, all of our protection plans are on a monthly basis with no commitment. You can cancel at any time.
You can cancel your subscription at any time, and you will continue to be covered in accordance to your agreement through to the end of your billing period
GuardTree Used Car Warranty cannot be transferred. If you choose to sell or transfer ownership of your vehicle, please cancel your subscription to end your protection and automatic payments.
The protection plans are underwritten by GuardTree.
You can find more information here on GuardTree website-
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TurboBid offers nationwide transportation across Canada, enhanced with TurboBid Escrow for added security. Buyers also have the option to coordinate vehicle pickup directly with the seller or dealer partner.
Yes, You can pick up the vehicle after the payment has been cleared and confirmed by the seller. Both parties can communicate through TurboBid MyAccount to coordinate pick up time & location.
TurboBid Transport provides third party transportation methods with open & enclosed trailers all across Canada.
You can get a quote directly on each listing page through the ,” Get Quote” button or email transport@turbobid.ca
TurboBid offers shipping all across Canada and the United States,United Arab Emirates, China and Europe. Quotes are only available via email at transport@turbobid.ca. Buyers are responsible for all import and tax requirements for customs clearance etc.
TurboBid uses Turkish Airlines as its partner for vehicle cargo transportation. Tracking information is provided
You can contact a TurboBid team member at transport@turbobid.ca
For tracking info on vehicles transported within Canada & United States , please check your TurboBid MyAccount.Vehicles sent via air through our cargo partners to the United Arab Emirates, China and Europe are trackable via the ticket number
TurboBid only works with insured partners ,
It is highly advised that someone is present during both the pickup and drop-off of the vehicle. Our driver will conduct a thorough inspection, including taking photos, upon pickup, and this inspection report will be accessible upon delivery. In the unlikely occurrence of any new damages, we will initiate a claim process and collaborate with you to resolve the matter.
Our delivery team requires the precise location for the vehicle’s delivery. Rest assured, your address remains confidential within our shipping department. If you prefer not to disclose your personal address and are open to meeting the delivery driver at an alternate location, you can specify a different address for vehicle pickup, like a nearby grocery store or shopping mall. Please ensure that the selected location allows safe access for a transport truck.
We’re always here to help, you can contact us at transport@turbobid.ca.
Our delivery partners are instructed to take photos and do a complete inspection of the vehicle at the time of pick up and drop off. This is to ensure that there is no damage during the transportation process .
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