TurboBid Privacy Policy

This Privacy Policy is designed to inform you about how TurboBid handles your Personally Identifiable Information (PII) in accordance with the Personal Information Protection and Electronic Documents Act. We understand the importance of privacy and are committed to protecting your personal information. Please read this policy carefully to understand how we collect, use, protect, and manage your information when you use our website or services.

1. Information Collection: When you visit our website or use our services, we may collect certain personal information from you, including but not limited to:

• Name
• Email address
• Mailing address
• Phone number
• Credit card information (for transaction processing)

We collect this information when you register on our site, place an order, subscribe to our newsletter, respond to a survey, or fill out a form.

2. Use of Information: We may use the information we collect from you to:

• Provide personalized user experiences and improve customer service.
• Process transactions efficiently and securely.
• Send periodic emails regarding your orders, account status, or promotional offers.
• Analyze website usage and trends to enhance our services.

3. Information Security: Your privacy and security are our top priorities. Our website is hosted on Google Virtual Private Servers (VPS), ensuring that it is protected by security measures and protocols. Your personal information is stored behind secured networks and is accessible only to authorized personnel who are required to keep the information confidential. We do not store your credit card information on our servers; all transactions are processed through a secure gateway provider.
4. Access to Personal Information: You have the right to access and review the personal information we hold about you, with some exceptions. We may require verification of your identity before providing access and reserve the right to charge a nominal fee for such requests. If you believe there is a mistake in your information, you can request corrections, and we will promptly address any inaccuracies.
5. Use of Cookies: We use cookies to enhance your browsing experience and improve our website’s functionality. Cookies are small files stored on your computer’s hard drive that enable us to recognize your browser and capture certain information. You can choose to disable cookies through your browser settings, but this may limit certain features of the website.
6. How We Use Your Personal Data: We process Personal Data to operate, improve, understand, and personalize our Services. We use Personal Data for the following purposes:

• To meet or fulfill the reason you provided the information to us.
• To communicate with you about the Services, including Service announcements, updates, or offers.
• To provide support and assistance for the Services.
• To create and manage your Account or other user profiles.
• To personalize website content and communications based on your preferences.
• To process transactions.
• To respond to user inquiries and fulfill user requests.
• To improve and develop the Services, including testing, research, analysis, and product development.
• To protect against or deter fraudulent, illegal, or harmful actions and maintain the safety, security, and integrity of our Services.
• To comply with our legal or contractual obligations, resolve disputes, and enforce our Terms of Use.
• To respond to law enforcement requests and as required by applicable law, court order, or governmental regulations.

7. How We Share Your Personal Data: We disclose your Personal Data to the following categories of service providers and other parties:

• Service Providers
• Acquirors
• Selected Recipients

8. Disclosures of Personal Data for a Business Purpose: We disclose your Personal Data for the following business purposes:

• Auditing
• Detecting security incidents
• Debugging
• Short-term, transient use of Personal Data
• Performing services on our behalf

9. Data Security and Retention: We seek to protect your Personal Data from unauthorized access, use, and disclosure using appropriate physical, technical, organizational, and administrative security measures based on the type of Personal Data and how we are processing that data. We retain Personal Data about you for as long as necessary to provide you with our Services or as required by law.

If you have any questions or concerns about our Privacy Policy or the handling of your personal information, please contact us at the following address:

TurboBid
200 Front St W
Toronto, ON M5V 3K2
Canada
Email: legal@turbobid.ca

Effective Date: This Privacy Policy is effective as of April 2024. We may update or revise this policy periodically, and any changes will be reflected on this page. Continued use of our website or services signifies your acceptance of these changes.